Shipping and Returns

Shipping

Order processing time: typically 2-5 business days.

Shipping Costs

InPost Parcel Locker: 4,00 €

Courier: 5,00 €

Free shipping: for orders over 125 €

Countries Shipping Cost
Czech Republic, Germany, Hungary, Lithuania, Latvia, Slovakia 10,00 €
Austria, Belgium, Estonia, Luxembourg, Netherlands 15,00 €
Bulgaria, Denmark, France, Ireland, Italy 20,00 €
Croatia, Finland, Greece, Ireland, Portugal, Spain, Sweden 30,00 €

Returns

Standard return period: 14 days

Return period as a discount code: 101 days 😉

We understand that sometimes you need a moment to make a decision. That’s why you have 14 days from receiving your order to return the purchased product. If you need more time, we can refund the amount as a discount code for your next purchase of the same value.

Returned items should be in pristine condition – without signs of use, with all tags attached and, if possible, in the original packaging.

To make a return:

  • print and fill out the return form,

  • include it with the package,

  • send the package to our address:

LINSKA / Zuzanna Zielińska
Pawia Street 4/9
80-626 Gdańsk

You are responsible for return shipping costs (we do not accept cash on delivery packages).
After accepting the return, the funds will be refunded using the same payment method – no later than within 14 days.

📎 Download return form (.docx)

Exchange

Free!

If you’d like to exchange a product for another, contact us—we’ll offer you a free product exchange!

Complaints

Every piece in the LINSKA collection is created with attention to detail. However, if you notice a defect – please let us know.

Send your request with photos to:
biuro@linska.pl

After receiving it, we will verify and instruct you on what to do next.

Complaint form templates available for download: